Alumni Author: Commonsense Loyalty Marketing – Mala Raj, PGP 1986
Mala Raj, an alumna of IIM B’s PGP batch of 1984-86, boasts over two decades of expertise in loyalty and customer relationship strategy, primarily in loyalty marketing and program design. Her journey began at Ogilvy & Mather Advertising, leading her through various roles across renowned firms like Direxions, Cartesian Consulting,...